Does the juice have other ingredients that are not printed on the container?

No, all the ingredients printed on the container are the ones used in the product; we do not omit any other ingredients.

How long after I open the container is safe for me to drink the juice?

The expiration date is applicable to perishable products that alter their microbiological qualities such as meats and dairy products. The preferred date indicates to the consumer that the product will only change its sensory qualities, such as taste, smell, color and appearance. Jumex products do not have an expiration date, but rather a preferred consumption date established by laboratory tests, and therefore we recommend that they always be consumed within this period to avoid flavor or textures not characteristic of our products.

Could Nectar be drunk right from the container? Or, do I have to water it first?

Yes, our products are made with natural fruit and were created for you to consume them right from the container. There is no need to water down the juices or nectars unless you feel that the product needs it.

What is the difference between Nectar and Juice?

The difference is in the amount of added or natural sugar and the manufacturing process, while a juice is the liquid that you squeeze directly from the fruit and it is 100% natural. The nectar is also thicker than the juice, but in both cases you can drink them directly from the container.

Where is Customer Service located?

We are located in California

I am diabetic. Is it safe for me to drink your juices?

A person who has been diagnosed with diabetes must have a strict control of the food they eat because their blood sugar level will be affected entirely by their intake. The type of food and the daily amounts allowed for consumption must be indicated directly by the attending physician; since they will be indicated based on the type of diabetes, age, weight, physical activity, consumption of medications and other factors that the specialist will determine.

Is there any caffeine in your products?

None of our products have any caffeine added. And according with the FDA, all products with caffeine added most be indicated on the container. All the ingredients used in the product are specified on the container.

Where should I deposit your cardboard container to be recycled?

You can deposit the cardboard container among the cardboard recycling.

Why do you add so much sugar in your juices?

All juices and nectars contain sugar since fruits naturally contain sugar. Additionally, all the nectars and juices are added sweeteners in their preparation because water is added and that can cause the loss of the natural sweet taste of the fruit.

Does the corn syrup cause cancer?

Indeed, some of our products contain high fructose corn syrup and some others sucralose.

The Food and Drug Administration (FDA) of the United States of America has indicated that it has no evidence that there is any difference between foods and beverages containing high-fructose corn syrup and those with similar amounts of other nutritive sweeteners, with an approximately equal content of glucose and fructose as sucrose, honey and other traditional sweeteners. The 2015-2020 Food Guide for Americans, in which the FDA itself participated, recommends that everyone should limit their consumption of added sugars, including high-fructose corn syrups and sucrose, without distinction.

On the other hand, sucralose has been approved to be used as a non-nutritive sweetener for general use since 1999 by the FDA. For approval, the FDA reviewed more than 110 studies that analyzed the safety of its consumption. Sucralose has been extensively studied, with no evidence found that it poses any health risk. Kerns works to innovate quality products. Our Research and Development Center (R&D) has looked for an alternative, maintaining the high quality standards of the product, using quality raw materials.

Is there any kind of dairy product in the juice?

No, Kerns juices and nectars only use natural fruit. We also invite you to review the ingredients that are printed on the container; there you will find everything that is used in the product you are consuming and their net quantities.

Why don’t you use Stevia to sweeten your products?

Sucralose has been approved to be used as a non-nutritive sweetener for general use since 1999 by the FDA. For approval, the FDA reviewed more than 110 studies that analyzed the safety of its consumption. Sucralose has been extensively studied, with no evidence found that it poses any health risk.

Why do you use corn syrup to sweeten your products?

Corn syrup is a 600 times sweeter sweetener than sugar made from sugar and used to sweeten low calorie beverages.

Where is the fruit that you use in your products from?

The fruit concentrate is processed in the “Concentradores Mexico” plant, and the origin of the Guava fruit is from Aguascalientes (Calvillo).

Do you have a recipe book to make deserts using your products?

We do not have recipe books of our products in the elaboration of other products, however, if you have previously applied them in recipes, it is very likely that they will continue to function in the same way.

Are the containers recyclable?

Yes, all the containers we use are recyclable since Jumex cares about the sustainable development of the environment and its balance with the performance of new packaging technologies.

Can I drink the juice days after the best by date expired?

The preferred date indicates to the consumer that the product will only change its sensory qualities, such as taste, smell, color and appearance. Jumex products do not have an expiration date, but rather a preferred consumption date established by laboratory tests, and therefore we recommend that they always be consumed within this period to avoid flavor or textures not characteristic of our products.

Is any kind of spice used in your juices? Like turmeric, for example.

No, our products are made with 100% natural fruit, we do not use any kind of spice in them. If you like, you can review the nutritional information on the packaging where the ingredients used and their net amounts are specified.

Is there any juice or nectar sugar free?

No, we don’t have a production line with those characteristics.

Would you be interested in selling our products?

+1 (210) 509-9496

3838 Medical Dr San Antonio, TX 78229 United States

contactus@vilore.com